Pilot fish works in the consulting business of a big computer vendor, and one of his responsibilities at a site where the vendor has 1,000 people is an employee performance improvement program.

"Since it was government work, we had to show why people were terminated," says fish. "I worked with employees and their managers to improve their work product if we could before they were fired.

"One of the managers had an employee who had purchased a degree, a doctorate no less. He was supposed to be a network manager but had no understanding of it other than hooking someone up. His manager's boss wanted him gone because of his arrogance and failure to perform his job."

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